Delete your MemoBox account
This page is for MemoBox, the gifting app by MemoBox.
In the app
- Open MemoBox and sign in.
- Go to Settings and tap Delete account.
- Confirm with your password, or by signing in again with Google or Apple.
Your account is deleted straight away and you are signed out on every device.
Without the app
Email support@memobox.com.ng from the email address on your account and ask us to delete it. We delete it within 30 days and reply to confirm.
What is deleted
- Your name, phone number, photo and email address
- Your saved recipients and favourites
- Your sign-in details, including Google or Apple sign-in
What we keep
- Order and payment records, without your name, for accounting, refunds and legal requirements
- Gifts you already paid for, so they still reach the people you sent them to